📋 Template Overview

Purpose

Guide moderators through usability testing sessions with consistent facilitation, ensuring reliable data collection and ethical research practices.

When to use this template

• Conducting moderated usability tests (remote or in-person)
• Running unmoderated self-guided usability tests
• Testing prototypes, wireframes, or live products
• Evaluating navigation flows, feature usability, or overall experience
• Training new moderators on testing protocols

Key benefits

✓ Ensures consistency across all testing sessions

✓ Prevents moderator bias and leading questions

✓ Provides ready-to-use task scenarios and questions

✓ Includes ethical consent and permission protocols

✓ Helps moderators focus on observing vs. remembering

🎯 SECTION 1: Test Planning

1.1 Test overview

Product/feature being tested: [Name]