Use this framework to build, scale, and optimize your research operations.
Each section addresses key components of ResearchOps, with practical action items to implement at different stages of maturity.
🧭 How to use this checklist
- Assess your current state for each component (Not started, In progress, established, optimized)
- Prioritize focus areas based on your assessment and organizational needs
- Create an implementation plan with clear owners and timelines
- Track progress and update as you implement and refine your ResearchOps function
👥 Participant management
Manage how participants are sourced, screened, and supported throughout the research lifecycle.
📋 Recruitment & screener process
- [ ] Create standardized participant screener templates
- [ ] Establish recruitment channels (internal, panel providers, social media)
- [ ] Define recruitment timeline expectations
- [ ] Set up automated screening and scheduling tools
- [ ] Create diverse participant sourcing strategy
- [ ] Document recruitment process for team consistency
🗃️ Participant database
- [ ] Select participant management tool/platform