A step-by-step template for conducting effective user interviews that reveal meaningful insights for product and design decisions.

Pre-Interview Setup

Duration: 60 minutes

Format: In-person/Remote

Recording: Yes/No

Equipment Check

Ensure you’re prepared with all necessary tools for a seamless session:

• [ ] Recording device
• [ ] Backup recording
• [ ] Note-taking materials
• [ ] Consent forms
• [ ] Interview guide
• [ ] Participant compensation

Introduction (5-7 minutes)

Welcome

"Hi [name], I'm [your name] from [company]. Thank you for taking time to speak with us today. Before we begin, I'd like to go over a few things to make sure you're comfortable with the process.”

Consent & Recording