Use this framework to plan, conduct, and analyze effective mobile usability tests.

Each section provides guidance and templates to ensure comprehensive testing across all aspects of the mobile experience.

📋 Test Planning & Preparation

🎯 Test Objectives

Define what you want to learn from this round of testing.

• Primary Goal:
  • What is the main question you want to answer?
  • Example: Evaluate the onboarding flow for first-time users
• Specific Areas to Evaluate:
  • [ ] Navigation & Information Architecture
  • [ ] Onboarding & First-time User Experience
  • [ ] Core Feature Functionality
  • [ ] Forms & Data Input
  • [ ] Content Readability & Clarity
  • [ ] Visual Design & Branding
  • [ ] Performance & Responsiveness
  • [ ] Error Handling & Recovery
• Success Criteria:
  • How will you know if the test was successful?
  • What metrics or insights do you need to collect?
  • Example: Identify 3-5 major friction points in the sign-up process

👥 Participant Recruitment

Target User Segments:

• Who represents your typical or target users?
• Example: Adults 25-45 who regularly use mobile banking apps

Recruitment Criteria:

• [ ] Device type requirements (iOS/Android/specific models)
• [ ] Experience level (first-time users, existing users)
• [ ] Demographic factors
• [ ] Technical proficiency
• [ ] Relevant behaviors or needs